Alma answers your practice after-hours line with a live AI agent — no voicemail, no hold music. Every call documented, structured, and waiting on your dashboard.
Patients assigned to you — review intake, send follow-ups, and resolve when done
Your practice gets one dedicated Alma number. Providers are assigned shift windows — calls that come in during a shift are automatically routed to the on-call doctor's dashboard.
The agent gathers reason, medication details, and patient identity during the conversation. Everything structured automatically — no transcription lag.
Open your dashboard when you're ready. Each encounter shows a plain-English summary and the full transcript. Approve a follow-up call with one click.
Four steps. Zero effort on your part. Your patients get care before you've had your first coffee.
Alma picks up in two rings — no voicemail, no sleep disruption. The AI introduces itself, asks targeted questions, and builds a complete intake: reason, medication, dosage, and patient identity.
When you open the dashboard, everything is done. Call type identified, medication details extracted, summary written. Not a voicemail. A complete clinical record.
Type what needs to happen. The AI drafts a professional call script with your patient's name and exact instructions. You approve in under 30 seconds.
Alma calls the patient, delivers your message, and handles any questions. You get a delivery report. Your patient gets closure. You slept through all of it.
Charlie Matthews (DOB 1974-03-19) requests urgent refill for Crestor, last taken approximately 2 days ago — prescription expired last Friday. Reports consistent adherence at prescribed dosage of 2 tablets daily (one morning, one evening). No new symptoms reported. Callback: +1 (650) 395-7625.
Hello Charlie Matthews, this is a follow-up call from your care team at Apollo Family Medicine. Your prescription refill is complete — you can pick it up at the pharmacy after 2 hours.
Open any overnight call and see the full story — intake summary, plain-English notes, follow-up status — structured and waiting.
Maria Santos (DOB 1985-03-12) presents with constant, worsening stomach pain for approximately 4 hours. Reports nausea but no vomiting. Denies chest pain. Pain does not radiate. No recent dietary changes. Recommend same-day provider evaluation to rule out acute abdominal pathology.
"I used to dread Monday mornings — a pile of voicemails from the weekend. Now every call is structured and summarised by the time I open my laptop. It's been genuinely life-changing for my practice."
"I woke up at 6am and had a complete picture of every call from the night before. One patient needed a callback immediately — I could see exactly what happened and respond in minutes. That's the kind of care I went into medicine to deliver."
"Setup took about 20 minutes. My patients think we hired a new receptionist — they love that someone actually picks up. I love that I don't have to."
Designed for healthcare. Patient data handled with privacy-first principles throughout the call.
Get your number, add your roster, go live. No IT team, no integration project.
One dedicated number for your whole practice. Each provider is assigned shift windows — calls route to whoever is on call, no manual forwarding needed.
Set up in 15 minutes. 300 AI voice minutes included.
Cancel any time.
No long-term contracts. No per-seat fees.